X Events Albania

MY ACCOUNT

Return Policy

Payment Policy

Welcome to X Events Albania! These Terms of Service ("Terms") govern your use of our platform and the purchase of event tickets through our website. By using our platform and purchasing tickets, you agree to comply with these Terms. Please read them carefully.

1. Ticket Purchases:

You may purchase event tickets through our platform for personal use only. Reselling tickets purchased through our platform for commercial purposes is strictly prohibited.
All ticket sales are final unless otherwise specified in our refund policy or as required by applicable law.

2. Event Organizers:

We act as an intermediary between you and event organizers or ticket vendors. We are not responsible for the organization or management of events, and we do not guarantee the accuracy or availability of event details provided on our platform.
Event organizers may have their own terms and conditions, which you agree to abide by when purchasing tickets for their events.

3. Payment and Pricing:

Prices for event tickets are listed in the currency specified on our platform. Prices may vary depending on the event, seating location, and other factors.
Payment is required at the time of purchase, and your order will not be confirmed until payment is successfully processed.
We reserve the right to change ticket prices or impose additional fees at any time, subject to applicable law.

4. Account Registration:

You may be required to create an account to purchase tickets through our platform. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to provide accurate, current, and complete information during the registration process and to update your account information as necessary to keep it accurate and up-to-date.

5. Intellectual Property:

All content, trademarks, logos, and other intellectual property displayed on our platform are owned by us or our licensors and are protected by copyright and other intellectual property laws.
You may not use, reproduce, modify, or distribute any content from our platform without our prior written consent.

6. Limitation of Liability:

To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our platform or the purchase of event tickets.
In no event shall our total liability to you exceed the amount paid by you for the tickets purchased through our platform.

7. Indemnification:

You agree to indemnify, defend, and hold harmless X Events Albania, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses arising out of or in connection with your use of our platform or any violation of these Terms.

8. Governing Law:

These Terms shall be governed by and construed in accordance with the laws of Albanian Jurisdiction, without regard to its conflict of law principles.
Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Albania.

9. Changes to Terms:

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting the revised Terms on our platform.
Your continued use of our platform after the posting of revised Terms constitutes your acceptance of the changes.

10. Contact Us:

If you have any questions, concerns, or feedback about these Terms, please contact us at [email protected].

By using our platform and purchasing event tickets through X Events Albania you agree to abide by these Terms of Service. Thank you for choosing us for your event ticketing needs!

RETURN POLICY

At X Events Albania, we strive to provide exceptional service and ensure your satisfaction with every ticket purchase. Please review our return policy for event tickets below:

1. Refund Eligibility:

Due to the nature of event ticket sales and the policies set forth by event organizers, refunds are typically not available for ticket purchases.
However, certain circumstances may warrant consideration for a refund, such as event cancellation, rescheduling, or other extenuating circumstances as determined by the event organizer.

2. Event Cancellation or Rescheduling:

In the event of cancellation or significant changes to the date, time, or location of the event, you may be eligible for a refund or exchange for alternative event dates.
We will notify you promptly via email of any event cancellations or rescheduling and provide instructions on how to proceed with refunds or exchanges.

3. Refund Processing Time:

If a refund is approved by the event organizer, please allow a reasonable processing time for the refund to be credited back to the original payment method used for the purchase.
Refund processing times may vary depending on your financial institution and payment provider.

4. Refund Requests:

To request a refund for your event tickets, please contact our customer support team as soon as possible.
Please provide your order details, including the transaction ID and any relevant information regarding the reason for the refund request.
Refund requests will be reviewed and processed in accordance with the event organizer's policies and any applicable terms and conditions.

5. Refund Denials:

Refunds may be denied in cases where the event organizer's policies explicitly prohibit refunds or if the refund request does not meet the eligibility criteria.
We reserve the right to deny refund requests that do not comply with our return policy or the terms and conditions set forth by the event organizer.

6. Contact Information:

If you have any questions, concerns, or need assistance with a refund request or ticket purchase, please don't hesitate to contact our customer support team.
You can reach us via email at [email protected]

By making a purchase on our platform, you acknowledge and agree to abide by the terms and conditions outlined in this return policy. We appreciate your understanding and cooperation. Thank you for choosing X Events Albania for your event ticketing needs!

At X Events Albania, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you purchase event tickets through our platform.

1. Information We Collect:

When you make a purchase on our platform, we may collect personal information such as your name, email address, billing address, phone number, and payment details.
We may also collect information about the events you are interested in or have attended, as well as any preferences or feedback you provide.

2. How We Use Your Information:

We use the information collected to process your ticket purchases, communicate with you about your orders, and provide customer support.
Your information may also be used to personalize your experience on our platform, including recommending events or promotions that may be of interest to you.
We may use aggregated and anonymized data for analytical purposes to improve our services and enhance the user experience

3. Information Sharing and Disclosure:

We may share your information with event organizers, ticket vendors, payment processors, and other third-party service providers as necessary to fulfill your orders and provide our services.
We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent.
Your information may be disclosed in response to legal requests, court orders, or legal processes, or to establish or exercise our legal rights or defend against legal claims.

4. Data Security:

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
We use encryption, firewalls, and other security protocols to safeguard your data during transmission and storage.
Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your information.

5. Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
You may request the deletion of your personal information from our systems, subject to any legal obligations or legitimate business interests that require us to retain certain data.

6. Your Rights and Choices:

You have the right to access, update, or correct your personal information at any time.
You may also request the deletion of your personal information or opt-out of certain communications or data processing activities.
To exercise your rights or make any requests regarding your personal information, please contact us using the contact information provided below.

7. Changes to This Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

8. Contact Us:

If you have any questions, concerns, or feedback about this Privacy Policy or our data practices, please contact us at [email protected]

By using our platform and purchasing event tickets through X Events Albania, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. Thank you for trusting us with your personal information.

PAYMENT POLICY

Welcome to X Events Albania, where you can easily purchase tickets for exciting events. To ensure transparency and a smooth transaction process, please review our payment policy outlined below:

1. Accepted Payment Methods:

We accept various payment methods, including credit cards, debit cards.

2. Payment Security:

Your payment security is of utmost importance to us. We utilize industry-standard encryption and security protocols to safeguard your personal and financial information.
Our payment gateway partners are trusted entities that comply with strict security standards to ensure secure transactions.

3. Transaction Currency:

All transactions on our platform are processed in the currency specified during the checkout process.
If you are purchasing tickets from a different country or using a foreign currency, your bank or payment provider may apply exchange rates and additional fees. Please review these details with your payment provider.

4. Payment Authorization:

By completing a purchase on our platform, you authorize us to charge the total amount specified for your order to the payment method you provided.
Please ensure that you have sufficient funds available and that the payment information provided is accurate to avoid any payment processing issues.

5. Order Confirmation:

Upon successful completion of your payment, you will receive an order confirmation email containing details of your purchase.
The order confirmation serves as proof of your ticket purchase and includes important information such as the event details, ticket quantity, and transaction ID.

6. Payment Disputes:

If you encounter any discrepancies or issues with your payment, please contact our customer support team immediately for assistance.
We will work diligently to resolve any payment-related disputes or concerns in a timely manner to ensure your satisfaction.

7. Refunds and Cancellations:

Refund and cancellation policies vary depending on the event organizer's terms and conditions.
Please review the refund and cancellation policies specific to the event you are attending before completing your purchase.
Refunds may be subject to processing fees or other conditions as outlined by the event organizer.

8. Fraud Prevention:

We employ fraud prevention measures to protect against unauthorized transactions and fraudulent activity.
In some cases, we may request additional verification or documentation to validate the legitimacy of a transaction to ensure the security of our platform and customers

9. Contact Information:

If you have any questions, concerns, or need assistance with your payment or order, please don't hesitate to contact our customer support team.
You can reach us via email at [email protected]

By proceeding with a ticket purchase on our platform, you agree to abide by the terms and conditions outlined in this payment policy. Thank you for choosing X Events Albania for your event ticketing needs!

DELIVERY POLICE

Thank you for choosing X Events Albania for your event ticket needs. Our goal is to ensure a seamless and enjoyable experience for all our customers. Please review our delivery policy below:

1. Digital Delivery:

Upon successful completion of your purchase, you will receive a confirmation email containing your electronic tickets.
Digital tickets will typically be delivered as PDF attachments to the email address provided during checkout.
Please ensure that you provide a valid and accessible email address to receive your tickets promptly.

2. Delivery Timeframe:

Digital tickets will be delivered instantly or within a short timeframe after the completion of your purchase.
In cases where instant delivery is not possible due to technical issues or specific event requirements, tickets will be delivered within the timeframe specified during the checkout process.

3. Accessing Your Tickets:

Once you receive your digital tickets via email, please download and save them to a secure location.
It's your responsibility to ensure that you have access to a device (such as a smartphone or tablet) capable of displaying the digital ticket at the event venue.

4. Lost or Undelivered Tickets:

If you do not receive your tickets within the specified timeframe, or if you accidentally delete the email containing your tickets, please contact our customer support team immediately.
We will resend the tickets to the email address provided during checkout or assist you in accessing your tickets through alternative means.

5. Ticket Validity:

Each ticket purchased through our platform is valid for admission to the specified event, as outlined in the ticket details.
Please review the event information carefully to ensure that you understand the date, time, and location of the event.

6. Refunds and Exchanges:

Our refund and exchange policies may vary depending on the event organizer's terms and conditions.
Please review the refund and exchange policies specific to the event you are attending before making your purchase.
If you encounter any issues or have questions regarding refunds or exchanges, please contact our customer support team for assistance.

7. Event Cancellations or Rescheduling:

In the event of a cancellation or rescheduling of the event, we will notify you via email as soon as possible.
Depending on the event organizer's policies, you may be eligible for a refund or exchange for alternative event dates.
We will provide instructions on how to proceed with refunds or exchanges in the event of cancellations or rescheduling.

8. Contact Information:

If you have any questions, concerns, or need assistance with your ticket purchase or delivery, please don't hesitate to contact our customer support team.
You can reach us via email at [email protected]

By making a purchase through our platform, you agree to abide by the terms and conditions outlined in this delivery policy. We strive to provide excellent service and support to ensure your event experience is enjoyable and hassle-free. Thank you for choosing X Events Albania for your event ticketing needs!