Ticket Reservation
Table Reservation
TICKET RESERVATION
1. How can I purchase tickets for the event?
  • First you need to make sure you are registered on our website. Once you are signed in, you can purchase tickets directly through our event page. Simply select the ticket type and quantity, then proceed to checkout.
2. How many tickets can I purchase for the event?
  • You can purchase up to 6 tickets. Simply select the ticket type and quantity, then proceed to checkout.
3. Can I reserve a table for the event?
  • Yes, you can reserve a table for the event. Please visit the table reservation section on our event page, choose your preferred table package, and follow the reservation process.
4. What payment methods do you accept?
  • We accept major credit cards and debit cards (Visa, Mastercard)
5. Is there a minimum age requirement for attending the event?
  • The minimum age requirement varies depending on the event. Please check the event details or contact our customer support at [email protected] for specific age restrictions.
6. Can I get a refund if I can't attend the event after purchasing tickets?
7. How do I receive my tickets after purchase?
  • After completing your purchase, you will receive an email confirmation with your tickets attached as PDF files. You can also find your tickets in the 'My Tickets' section of your profile. You can print them out or present them on your mobile device for entry at the event.
8. Can I buy and transfer tickets to someone else?
  • Yes, you can usually transfer your ticket to another person by updating the ticket information through the payment process. You can update your email in the billing details. Check the checkout section or contact customer support at [email protected] for instructions.
9. Who can I contact if I have more questions about the event or my ticket purchase?
  • For any further questions or assistance regarding the event or ticket purchases, please reach out to our customer support team at [email protected].
TABLE RESERVATION
1. How do I reserve a table on your website?
  • First, you need to make sure you are registered on our website. Once you are signed in, you can reserve a table. Navigate to the table reservation section on the event page where you would like to reserve your table. Select your desired zone, then choose from the available table options. Follow the prompts to complete your reservation.
2. What information do I need to provide when reserving a table?
  • You will typically need to have an account on our website where you will provide your name, contact information (email and phone number) and any special requests (e.g., seating preferences).
3. Is there a minimum spend requirement for table reservations?
  • Minimum spend requirements may vary depending on the event or venue. They also depend on the zone you will require for your desired table. Details regarding minimum spends, if applicable, will be provided during the reservation process.
4. What payment methods do you accept?
  • We accept major credit cards and debit cards (Visa, Mastercard)
5. When will my credit card be charged for the table reservation?
  • Your credit card will typically be charged at the time of booking to confirm your reservation. Charges are processed securely through our website's payment gateway.
6. Is my credit card information secure on your website?
  • Yes, we prioritize the security of your personal and payment information. Our website uses encrypted SSL technology to ensure your data is protected during transactions.
7. Can I modify or cancel my table reservation?
  • Depending on the cancellation policy of the event or venue, you may be able to modify or cancel your reservation. Please review the cancellation policy displayed during the reservation process or contact our customer support at [email protected] for assistance.
8. How will I receive confirmation of my table reservation?
  • After completing your reservation, you will receive a confirmation email with details of your booking, including the date, time and any special instructions. Please keep this confirmation email for your records.
9. Are there any additional fees or taxes applied to table reservations?
  • Additional fees or taxes may apply depending on the event or venue policy. Any applicable fees will be clearly outlined during the reservation process before you finalize your booking.
10. Who can I contact if I encounter issues with my table reservation or payment?
  • If you have any questions or encounter issues regarding your table reservation or payment, please contact our customer support team at [email protected] for prompt assistance.